
- About Us -
Customer Experience Awards
The Customer Experience Awards were created to shine a spotlight on the organisations and professionals who are redefining how businesses engage, serve, and support their customers.
Run by CMG Events, a leader in industry-focused awards and conferences, these awards have become a respected platform for recognising excellence in customer service, experience design, digital innovation, and customer-centric strategy.

Since their launch, the Awards have attracted entries from leading companies across all major sectors—including retail, finance, healthcare, hospitality, utilities, and public services. From large multinationals to agile startups, the Awards celebrate those who put the customer at the heart of everything they do.
We are happy to help with any and all queries. Get in touch with one of our team below, or submit a query on the Contact Us page, and we will get back to you ASAP.

Rebecca Mahon
Project Manager
EMAIL

Noeleen Skelly
awards COORDINATOR
EMAIL

Megan Astley
AV & Production
EMAIL

Debbie Hogan
AWARDS DIRECTOR
EMAIL