2026 Winners

Congratulations to all!

Best B2B Customer Experience - Large Business

Nostra

Best B2B Customer Experience - Small Business

Phorest

Best Client Experience

DPD Ireland

Best Company for Client Retention

Chartered Capital Financial Planning Ltd

Best Client Onboarding Experience

Irish Life

Best IT Services Client Experience

Hybrid Technology Partners

Best Professional Services Client Experience

Sure Financial

Best Customer Experience in Healthcare

Dentaltech Group

Best Customer Experience in Transport

Iarnród Éireann Irish Rail

Best Customer Experience in Financial Services

Sure Financial

Best Customer Experience in the Public Sector

The Health Insurance Authority

Best Customer Experience in Tourism & Hospitality

Woodford Dolmen Hotel

Best Customer Experience in Utilities & Telecoms

Three Ireland

Best Customer Experience in Instore Retailer

Skin Formulas

Best Customer Experience in Online Retailer

Cassidy Travel

Best Customer Loyalty Programme

Allianz

Best Customer Success Story

Dublin Home Support

Best Customer Support Experience

Wriggle Learning

Best Digital Customer Experience

CarTrawler

Best Events Venue

Ballykealey House

Best Training & Development Strategy

Excel Recruitment

Best use of Technology in Customer Experience

loveholidays

Customer Experience Transformation of the Year

Irish Life

Customer Experience Manager of the Year

Siobhan McCloskey - Calor

Customer Experience Team of the Year - Small

Ballykealey House

Customer Experience Team of the Year - Medium

Calor

Customer Experience Team of the Year - Large

Allianz