2025 SHORTLIST

Congratulations to all the amazing organisations who made it to the 2025 Shortlist.

Best B2B Customer Experience - Large Business

Nostra

The Ardmore byCareChoice

HSE Dublin SE

Kerry

Peninsula Ireland

SD Worx Ireland

Platinum VIP Dublin Airport

Best B2B Customer Experience - Small Business

Corcoran Window Furnishings

National Beauty Distribution

Elite Woodworking Machinery Ireland

Premier Stationery

SYS Financial

Turas Nua

Gentle Hands Homecare

FoodSpace

Platinum VIP Dublin Airport

Best Customer Experience - Finance

Irish League Credit Unions

Donore Credit Union

PTSB

Core Credit Union

Progressive Credit Union

SYS Financial

Tullamore Credit Union

Cover-More Europe

Redclick

Bank of Ireland Investment Markets

Platinum VIP Dublin Airport

Best Customer Experience - Hair / Beauty

Amica Eco Hairdressing

Ómra Beauty

Radiance Healing with Niamh

Platinum VIP Dublin Airport

Best Customer Experience - Healthcare

Turn2Me

Kelly Hearing Specialists

Bio Force Medical & Dental Clinic

THE HomeShare

Sonas

Rose Clinic

Clannad Care

Foxford Alzheimer's & Community Trust CLG

Platinum VIP Dublin Airport

Best Customer Experience - Instore Retailer

Kelly Hearing Specialists

Reidy's Centra Foynes

ALDI Ireland

Cassidy Travel

Applegreen

Platinum VIP Dublin Airport

Best Customer Experience - Leisure/Spa

Powerscourt Springs Health Farm

Eidin Spa @ Great National

Newpark Hotel Kilkenny

Platinum VIP Dublin Airport

Best Customer Experience - Online Retailer

Ayu Cosmetics

Heavins.ie

Keans Claremorris

TJ O'Mahony

SuperValu Online

Platinum VIP Dublin Airport

Best Customer Experience - Pharmacy

Reidy's Pharmacy Rathcoole

Navi Group

Platinum VIP Dublin Airport

Best Customer Experience - Pub / Restaurant

Gracie's Bar, Sligo

J.R. Mahon's Public House & Brewery

Sonny McSwines Letterkenny

Caseys Bar and Restaurant, Clonakilty

County Arms Birr

The Bailey Bar & Eatery

Woodford Dolmen Hotel

Platinum VIP Dublin Airport

Best Customer Experience - Sports Venue

Dundalk Stadium

Galway Races

Platinum VIP Dublin Airport

Best Customer Experience - Tourism & Hospitality - Large Business

St Patrick's Cathedral

Experience Glasnevin

County Arms Birr

CarTrawler

Platinum VIP Dublin Airport

Best Customer Experience - Tourism & Hospitality - Small

Personal Tours Ireland

Carrolls Tours

Darver Castle Estate

Hidden Howth Experiences

Claregalway Hotel

Blacksod Sea Safari

Dingle Sea Safari

Irish Tours for You

Original Irish Hotels

Woodford Dolmen Hotel

Platinum VIP Dublin Airport

Best Customer Experience - Transport

CarTrawler

Irish Citylink

The Shannon Airport Group

Platinum VIP Dublin Aiport

Hawthorn Logistics

Platinum VIP Dublin Airport

Best Customer Experience - Utilities/ Telecoms

Digiweb Ltd

Westnet

SSE Airtricity

Calor

Blacknight

Platinum VIP Dublin Airport

Best Customer Experience - Wedding Venue

Listowel Arms Hotel

County Arms Birr

Great National Hotel Ballina

Castletroy Park Hotel

Woodford Dolmen Hotel

Darver Castle Estate

Platinum VIP Dublin Airport

Best Customer Loyalty Programme

Redclick

GoCar Ireland

SuperValu Online

Circle K Extra

Platinum VIP Dublin Airport

Best Customer Success Story

Reidy's Pharmacy Rathcoole

Ballykealey House

Kelly Hearing Specialists

Peninsula Ireland

Platinum VIP Dublin Airport

Best Use of Training & Development strategies for teams

AIB life

Tullamore Credit Union

Calor

SD Worx Ireland

Kelly Hearing Specialists

Platinum VIP Dublin Airport

Customer Experience Manager of the Year

Evelyn Mullane - National Beauty Distribution

Michelle McGrath - SSE Airtricity

Annemarie Fitzgerald - Cahercalla Community Care

Barry O'Loughlin -Nostra

Jamie Tallon - ICON Clinical Research

Eoin Murray - PTSB

Aileen Delaney - SYS Financial

Robert Norton - SD Worx Ireland

Platinum VIP Dublin Airport

Customer Experience Team of the Year - Large

The Women’s Team – Apleona

Customer Service Team - Experience Glasnevin

Customer Experience Team - SSE Airtricity

Customer Experience Team - Peninsula Ireland 

Customer Experience Team - SD Worx Ireland

Platinum VIP Dublin Airport

Customer Experience Team of the Year - Small

Next Level Entertainment Ltd - Gaming Van Team

Servisource

Next Level Entertainment Ltd - Pink Ladies

Platinum VIP Dublin Aiport

Reidy's Pharmacy Rathcoole

SYS Financial

Customer Service & Support Team - National Beauty Distribution

Platinum VIP Dublin Airport

Want to attend?

2025 SHORTLIST

Congratulations to all the amazing organisations who made it to the 2025 Shortlist.

Best B2B Customer Experience - Large Business

Best B2B Customer Experience - Small Business

Best Customer Experience - Finance

Best Customer Experience - Hair / Beauty

Best Customer Experience - Healthcare

Best Customer Experience - Instore Retailer

Best Customer Experience - Leisure/Spa

Best Customer Experience - Online Retailer

Best Customer Experience - Pharmacy

Best Customer Experience - Pub / Restaurant

Best Customer Experience - Sports Venue

Best Customer Experience - Tourism & Hospitality - Large Business

Best Customer Experience - Tourism & Hospitality - Small

Best Customer Experience - Transport

Best Customer Experience - Utilities/ Telecoms

Best Customer Experience - Wedding Venue

Best Customer Loyalty Programme

Best Customer Success Story

Best Use of Training & Development strategies for teams

Customer Experience Manager of the Year

Customer Experience Team of the Year - Large

Customer Experience Team of the Year - Small

Want to attend?

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